Privacy Policy

Effective Date: 29 April 2025

This privacy policy applies to services offered by Nhance Group Ltd, a UK-registered company (Company No. 12380926), located at:

134 Armadale Road
Feltham, England, TW14 0LH
United Kingdom

1. Data Controller

Nhance Group Ltd is the data controller responsible for personal data collected through our website and consultancy services.

2. Information We Collect

Contact Information: name, email, and any details you provide via our contact forms or booking process
Technical Data: IP address, browser type, and general device information
Communication Data: emails or messages sent to us directly
Service-related Information: notes and documents shared during consultancy sessions

3. Legal Basis for Processing

Consent: where explicitly given (e.g. newsletter sign-up)
Contractual necessity: for booked sessions or paid services
Legitimate interests: to improve, secure, and operate our services
Legal obligations: where compliance is required by law

4. How We Use Your Data

To respond to inquiries or booking requests
To deliver consultancy services
To follow up with session summaries or agreed actions
To improve the performance and security of our website
To comply with any legal obligations

5. Data Sharing

We do not sell your data. We may share it with:

Trusted service providers for hosting, communication, or payments
Legal authorities where required by law

6. Data Retention

We retain data only as long as necessary for the purpose it was collected. Session-related data is typically retained for no more than 12 months unless otherwise agreed or legally required.

7. Your Rights

Under UK GDPR, you may:

Access your personal data
Request correction or deletion
Object to or restrict certain processing
Withdraw consent at any time (where applicable)
Request data portability

Please contact us to exercise any of these rights.

8. Data Security

We take reasonable measures to protect your data from unauthorized access, loss, misuse, or disclosure.

9. Cookies

Our website uses cookies to enhance user experience and analyze site traffic. You may manage cookies in your browser settings.

10. Third-Party Links

This site may contain links to other websites. We are not responsible for the content or privacy practices of external sites.

11. Changes to This Policy

This policy may be updated from time to time. Material changes will be posted here with a new effective date.

12. Contact

Data Protection Officer
Nhance Group Ltd
134 Armadale Road
Feltham, England, TW14 0LH
[email protected]